We have been using Carpet Masters for a few years now and have always been very satisfied with them. I appreciate that they give straight up, honest input and they have always suggested the right product for specific needs. All of the technicians arrive right on time and they're always very polite, professional, and courteous. I think they are a great value and, while they're not the cheapest, they are excellent! They are reliable, dependable, and I highly recommend them!