Business Description:
Our professionals will be pleased to come to your home and measure for a FREE estimate and consultation for all your flooring needs.
Categories
Flooring
Abbey Carpet & Floor, AEI Interiors
105 Pleasant Dr, Aliquippa, PA 15001, USA
(724) 378-1925

Service

Total Experience

Will Recommend

Laura H.

Aliquippa, PA

Abbey Carpet & Floor, AEI Interiors

Very poor job

Our floor is separating/coming up, it has taken us months to get it scheduled for repair, no return calls when called asking to speak to a manager. Asked for a detail statement of what we paid for and found several items listed that we were charged for but service was not done! I am livid, we tried to get this issue resolved privately by calling over and over again asking for a call back from TJ, Leah did not seem to be too concerned at all about our legitimate complaints and we have NEVER recieved a call back from TJ or any other manager a month later! UNACCEPTABLE , what has happened to Customer Service in our world, NO LONGER EXISTS!!! We are reasonable people and just want what we paid for done correctly and do not want charged for services that were not done!!

comments

Thank you for your feedback. We read all reviews and take them very seriously. Our records indicate that we have had contact and the repair is scheduled for the date you requested of Jan. 12 and is now complete. If you need anything further please feel free to contact us again.

Abbey Carpet & Floor, AEI Interiors commented on 01/18/2019