I'm new to the area with a Subaru Impreza and after reading a few Yelp reviews, I got a generally good impression. The few low quality reviews definitely had me worried, but I took the chance. After calling and setting up a complimentary inspection, I got called back promptly and informed of what my car needed and even what my car didn't need that the Subaru dealership said I did. I forgot to call back later and confirm that I wanted all of the services applied and they respectfully called again the next day and went ahead and did the fixes. The actual fixes cost more than I was quoted for, so they actually deducted the difference so I didn't have to pay any more than they quoted. Picking up my car after work, they explained, in fantastic detail, how my car was doing and everything they did to it, accompanied by the most detailed invoice I've ever received from an auto-service.

All in all, I feel very safe going back and I'm really impressed with the honesty and professionalism.