My experience with Eagle Ridge Floors To Go was not a good one at all. I had a contractor that I hired for my home and had to fire him due to a lot of things that were found out. After I fired my contractor I called Eagle Ridge Floors To Go to get a quote on flooring and installation. They tried to get me to purchase something other than I wanted (up-sale me) then proceeded to tell me that my contractor at the time orders lower priced flooring and then pockets the difference from what we pay him. This flooring company would not help me at all and I ended up ordering my flooring out of Chicago and they delivered it right to my door. I had to find someone else to install it! I would never use this company and I certainly would not recommend them to anyone! They did nothing for me but give me the run around and try to sell me flooring that was more expensive and not what I wanted! It's very difficult to find service in small town where everyone knows everyone and get a fair deal!