Business Description:
Our Professional installers service all of Southern Utah and the surrounding areas, including Nevada.
Categories
Flooring
Eagle Ridge Floors To Go
2086 N Main St, Cedar City, UT 84721, USA
(435) 867-5807

Service

Total Experience

Will Recommend

Pam B.

Cedar City, UT

Eagle Ridge Floors To Go

Talking to them was very good and responsive, but I was just disappointed that there wasn't a follow up.

Eagle Ridge Floors To Go laid the wrong tile. I hired them to do the floors and the bathroom, and the carpet turned out beautifully. But, I couldn't figure out what was wrong with the floor and why it looked so busy. It wasn't until I washed it--and it dawned on me that it was a bunch of little tiles; I was washing the floor and thinking why are there so many small tiles? They had ordered 70% of the small ones and 30% of the big ones--and it was supposed to be the opposite.

The people who were supposed to lay it, I told them to mix the tiles up and they did--but, with some of the seams there is only about an inch difference. So, it looks really odd and I'm not happy. They did a great job on the shower surround, but the job they did laying the tile on the floor is not good. I don't know if that was ordered but that's what came in and what was laid. Nobody went up and made sure that that's what had been ordered and that's what came in. After spending $20,000 on flooring, it was a little disconcerting that it wasn't the large plank tiles but the smaller tiles.