Overall, I had a very nice experience working with Not Just Carpet. Most recently, the staff came in and removed the old carpet in my home. Afterwards, they put in a new carpet and it looks great! I would say that the staff was professional and they were great to work with. They told me that the job would take a week and they were right on with the time frame. I would recommend their service to other people and I would be happy to use the company again for future business.