I was looking for an area rug, so I went to Bendele Abbey Flooring & Rug. When I went into the showroom, the salesperson showed me all the rugs and he explained what each was made of and told me about my options. The people in the showroom were very polite, very helpful, and pleasant. They know what they are doing. They also came to the house and measured for the rug. They sewed a border onto the rug I had chosen and it looks just beautiful. The installers who came to put the rug down did a great job. They were very polite. Everyone at Bendele Abbey Flooring & Rugy did a very good job. I am very satisfied with the rug I purchased from Bendele Abbey Flooring & Rug and I would definitely use them again!