My experience with Bendele Abbey Carpet & Floor went well especially from my standpoint in that I didn't like the first carpet they put down. So I struggled with that for a while because it looked like a bunch of animals had been running down the carpet. There were many variations I knew i wasn't going to enjoy.

The day after the first installation, I called and talked with my salesman. He made a point to reassure me that the carpet was simply new. But he was also very forthcoming in letting me know the carpet was under warranty and if I wanted to replace it, I'd only have to pay for the labor.

So I went and picked out my new carpet with no hassle from anyone. From there, the order took a couple days to arrive and I want to say the new carpet was installed within 2 weeks. The men that came back to install the new carpet were very careful. I didn't want to pay for new padding, so they had to make sure they lifted the carpet without the padding. In general, both installations were efficient and everyone I spoke with was good-natured.