I would give Abbey Carpet & Interiors five stars for the service that they provided. The staff came and ripped up all of the tile in the home and went ahead and replaced it with engineered hardwood. They also pulled out some built-ins that were in my home and in the end, basically re-floored about 90% of my household. This was only my first time using them, but I would recommend them to other people and I would continue to use them. I appreciate that even when I was out of state, the staff kept me informed about the work and sent me pictures during the process. Their communication skills are excellent.