I actually decided to get in touch Abbey Carpet and Interiors because we saw so many positive reviews about them, and other people we know recommended using them. The customer service was very good and helpful! They were very responsive from the minute we went out there and actually were able to come out and help us the very next day! They were also very accommodating! One carpet we decided on was on back order. but they were very helpful in assisting us in finding an alternative and switching it. They were timely when they did the carpet replacement for us, and we are overall very satisfied with the job and product! They're really great! They are reliable, friendly, and stick by their word!