Hiltons Flooring

Business Description:

At Hilton's Flooring, we are Arlington, TX flooring experts who will do a great job every time. We offer flooring, tiles counter tops, installation and fabrication.

Categories

Flooring, granite supplier, employment services
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Sandra's Review

Service

Total Experience

Will Recommend

Colleyville, TX

Hiltons Flooring

Careless Cutting lead to 1/4 inch gap to Wall

Showroom staff was fantastic; friendly, professional and responsive to email and text follow up questions. My issue is with the quality of the actual fabrication work. Despite laser measurements taken by the company on site, we ended up with a slab where one side was cut 1/2 inch longer than the other leading to an unsightly gap between the counter and the wall. Although they came to look at the issue, they advised that the 1/4 inch gap was acceptable to them and would only be willing to add additional caulk to cover the gap. They refused to discuss/address the 1/2 inch difference in length of slab on either end. I know they are capable of much better work as the other piece they cut for us, which was more challenging as it went wall to wall, was perfect with no visible gaps on either side. Disappointing experience overall ...