O'Krent's Abbey Flooring Center did very good work for the most part, which is why I gave them five stars, but the jury is out until they get back to me about resolving my one minor issue with the work. I had wood flooring put in and that crew did an excellent job. I also had some carpet put in and the transition from the tile to the carpet is not neat. Somebody is supposed to call me back to set up a time to come fix it. I contacted the salesman about it but I haven't heard anything back yet. The pricing was competitive and everything else is OK, but I won't really be satisfied until they get back to me about the carpet.