Rick, at Foglio's Flooring Center, was the salesman that showed me around. He was very helpful and patient. I bought flooring for my kitchen and dining area and carpet for my living room, hallway stairs and also the stairs going down to the basement. The 2 installers were excellent. They worked the whole time they were here. They finished the job in only a day and a half. I thought it was going to take around 3 days. Their prices were very fair and I would use them again. I would also recommend them to other people.