My first trip booked with this company was February 2019 to Punta Cana, Dominican Republic and I had such a great experience I used them again to book a trip October 2019 to Playa del Carmen, Mexico! Kim Hoang is an amazing agent, she makes vacation planning so simple and easy! I told her where I wanted to go and she did all the hard work of looking up resorts, room options, and flights... all I had to do was pick the best option for me! She helped me find the perfect dreamy resort for my anniversary trip, a reasonable price on a swim-up suite, AND once again she was able to find direct flights out of my preferred airport! I will definitely continue to plan my big vacations with Kim at Odenza Vacations! Another great experience!