I met Jennifer Sarjeant while vacationing in Puerto Vallarta, which turned out to be one of the best things that happened to me while there. I’d booked that trip thru Orbitz, which was a nightmare. Found out they have no first hand knowledge of their advertised properties. After talking with Jen, I could tell she’d traveled extensively and had checked out properties before recommending them to her clients. I hadn’t used a travel agent in years, but decided to contact her when planning my next excursion. I’m sooo glad I did! Jen is extremely knowledgeable, professional, personable, and accommodating that I couldn’t believe it! She helped me plan an international family reunion that would have taken me weeks to accomplish, in only a few days. With her connections, the prices were amazing and was even able to obtain upgrades and extra perks for no charge. When multiple people travel from different destinations there’s always changes/questions, etc... Jen handled every glitch with patience and poise - not usual attributes these days. I HIGHLY recommend calling Jen when planning ANY type of travel. I’m sure you’ll be as happy with her services as I am, and won’t want to hassle with booking your own trips ever again.