Odenza Marketing Group | Odenza Vacations Reviews
- Odenza Marketing Group and Odenza Vacations offer travel solutions to companies and consumers across the country. Visit www.odenza.com or www.odenzavacations.com
- travel agencies & ticketers
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Great Customer Service - Not pushy at all!
I won a certificate from Odenza Marketing and after hearing stories about marketing companies offering trips, but being very pushy in trying to up-sale you, I was very very hesitant about using their services especially after realizing I had to make the deposit up front.
After speaking with a representative, my view was completely turned around! Both representatives I worked with were very helpful, nice, and NOT PUSHY! My Travel Consultant (Ana Vazquez) was very helpful, very informative, offered many options, worked with me on my availability, and was very responsive.
When I realized I was no longer able to use my certificate, I called to have my deposit refunded and Andrea made the process super easy. I was on the phone for less than 5 minutes.
Overall I had a great experience with Odenza Marketing and will use their services in the future!