The staff from American Flooring LLC are amazing at explaining things about the carpet and they give us specific details about what we need to know. We purchased the flooring from them and that process went very smoothly. The employees have been very easy to work with and I appreciate their professionalism. This is my first time using the company, and I would give them five stars for how everything has gone so far. American Flooring LLC is a great company with great people working there. I can't find any faults in the service. I would be happy to recommend them.