I have had excellent experiences with American Flooring. I have used them 2 times and both times they went out of their way to accommodate for my needs. I worked with Doug and he was just great. The first time, he went out of his way to order carpet for me at a great price. It was exactly what I wanted and I was very pleased. The second time, he went out of his way to order some tiles in advance so that our builders could start working on the floor before our whole order arrived. There have never been any problems and I would definitely recommend them.