They installed carpet on my stairs. The inside salesman that I dealt with was nice and really good with customer service. That is what I look for when I deal with any type of customer service, is people that know how to deal with people, and he did a good job with that.
The installation is pretty tight for the most part, but there are a couple of spots where it feels like the glue is already going to come up. That is the only reason I gave a four out of five, and other than that, everything was good.