We are repeat customers. We were satisfied the first time and we are happy with our second experience with American Flooring. We were impressed with Doug, the owner and how he represents our military and the American entrepreneurial venture. Our salesman, Shayne was upfront and helpful as we made our selection. His ideas helped us through the process and he presented a great price that put a smile on our faces. Our installer, Steve was hard working and professional. He listened to our questions and provided input to make our flooring seamless and beautiful. We are extremely pleased with our new floors. Definitely a FIVE STAR experience.