I've had no problems with Deluxe Dye Works & Area Rug in the twenty-three years that I've been working with them. They routinely come to my place of business in order to clean the carpets. They're always on time and are very professional. Deluxe Dye Works is expensive, but I find that all carpet cleaners charge the same prices. I don't go to them because of the pricing, I choose to stay with them because of their quality. I highly recommend them.