Everyone at Wolverine Carpet Cleaning has been very nice and attentive. I did have a small problem but I don't know if it is because of how old my carpeting is. This time after they finished cleaning the carpeting has an oily feel to it. It is a bit confusing because that area of carpeting doesn't get much wear. So I'm not sure if it is their fault or if it is because the carpeting is old. I don't know if I will need to have it cleaned again this season. What I can say is that the cleaners were very polite and professional. They were cordial and respectful of my home. I would use Wolverine Carpet Cleaning again.