Business Description:
Get Carpets That Are 'Like New' Clean Again and Healthier for Your Family. Wolverine deep cleans your carpeting using water extraction cleaning technology. Call now!
5 235 reviews
Categories
carpet & upholstery cleaning
Wolverine Professional Carpet and Furniture Cleaning
806 Airport Blvd #6, Ann Arbor, MI 48108, USA
(734) 973-2222
https://www.wolverinecarpetcleaners.com

Service

Total Experience

Will Recommend

Audrey M.

Ann Arbor, MI
Wolverine Professional Carpet and Furniture Cleaning

Bad Experience, Would Not Recommend

I was not happy with the service that I received from Wolverine Carpet Cleaning and I will never use them again. I called them to do some carpet cleaning work. The work completed was fine and the pricing was okay considering the job that they had to do. However, one practice that the company has that I find very insulting is that they have a little spot on their bill that says what they find (such as feces and odors) in the house as little check-offs and I found that to be unnecessary and insulting. I didn't even see any of these issues that they checked off. Moreover, I found the guy who did the work to be somewhat insulting, as well.

comments

We apologize that you did not have a thoroughly positive experience. We always strive to provide the best service and excellent work. Noting the conditions of the carpet at the beginning of the job is a quality control measure that is an industry standard. The different conditions listed on our invoice call for different treatment during the cleaning process. This is our way of ensuring that you receive the best quality work possible. Our technician is a highly skilled professional with an established reputation for courteous service. We regret that you felt he was insulting, but that certainly was not his intention.

 Wolverine Professional Carpet and Furniture Cleaning commented on 11/09/2017
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