Business Description:
Get Carpets That Are 'Like New' Clean Again and Healthier for Your Family. Wolverine deep cleans your carpeting using water extraction cleaning technology. Call now!
Categories
carpet & upholstery cleaning
Wolverine Professional Carpet and Furniture Cleaning
806 Airport Blvd #6, Ann Arbor, MI 48108, USA
(734) 973-2222

Service

Total Experience

Will Recommend

Merrile M.

Ann Arbor, MI

Wolverine Professional Carpet and Furniture Cleaning

Huge Pricing, Unsatisfying Results

I had a negative experience with Wolverine Carpet Cleaning. I used them for the first time and I hired them to do some carpet cleaning for me. Unfortunately, they weren't able to get the carpets all that clean around the edges and there was still dust left over after they finished. Although the staff was fine, my main complaints was that the price didn't match the quality that I got for the final results. I won't be going to them in the future based on my experience. I have had experience with other carpet cleaning services and they weren't as expensive as this one. I don't think that I would be recommending them to other customers.

comments

We apologize for not meeting your expectations. We want to always provide the best quality work. The dark edges you mention are likely soil filtration stains. They are a well-known phenomenon in colder climates. Although we employ the best techniques available, due to the nature of these stains, they are difficult to remove completely. In addition, the hot water extraction (or steam cleaning) method of cleaning does not leave any dust behind. As a courtesy, we used air movers to accelerate the drying process, which may have introduced dust from areas we were not cleaning. We apologize if our good intentions went awry and left dust on your carpet. For more information about Soil Filtration stains, please go to: http://www.wolverinecarpetcleaners.com/why-choose-wolverine/helpful-resources/

Wolverine Professional Carpet and Furniture Cleaning commented on 11/09/2017