SERVICE NOT AS PROMISED
John,
I sent you an e-mail 3 weeks ago requesting input in regards to the fact that my energy costs have still not gone down below the per kwh cost of before the first set of solar panels were installed. I have not gotten a reply. As I stated in the last e-mail. I waited the one year period after the second set of panels was installed as you requested. My energy cost is still way above what it was before any panels at all were installed. I have not seen much of a difference since the second set and I have no way to know if they are even working since I do not have an on line way of monitoring their output. Unless the lease payment is reduced or you have another way of increasing output from the panels then this experiment is over. I will wait one week for a response. If no response then I will start whatever legal action or other to return my house to the pre-installation state.
Sincerely,
Eric Lewis
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