Coastal Air, Heat and Refrigeration

Business Description:

Coastal Air has been a family owned business serving New England since 1990. We have extensively trained technicians who make sure the job is done right.

Categories

heating & air conditioning
Request an appointment

Mike's Review

Service

Value

Quality

Quincy, MA

Coastal Air, Heat and Refrigeration

I'm cool again!

Coastal replaced my carrier 50QT heatpump AC unit this week after suffering without AC since June. I was extremely happy with the work that was done. The workers were friendly and courteous and did EVERYTHING to insure that the new unit would last just as long as the original unit including installing a new thermostat, new circuit breakers and also clearing a 30+ year old drain hole. These guys really knew what they were doing and it was like watching major surgery done by skilled doctors. They even vacuumed the floor and wiped the walls after they were done. I am extremely impressed by the work crew and will be a coastal customer for life if they can continue to have such quality employees doing the install/repairs!

The front office I was not as impressed with. I felt when calling the office the people were a little bit rude at times and non responsive. It's one of those places where you have to call a few times to get stuff started and done.