Coastal Air, Heat and Refrigeration

Business Description:

Coastal Air has been a family owned business serving New England since 1990. We have extensively trained technicians who make sure the job is done right.

Categories

heating & air conditioning
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Tiffany's Review

Service

Value

Quality

Quincy, MA

Coastal Air, Heat and Refrigeration

I don't recommend!

I originally found them very helpful! They came in June when summer started and told me my AC wasn't working, which that was why I called them in. Told me i needed new AC units because mine were very old. Haven't heard back from them so I emailed them in july - told me they were still looking. i called again after two weeks of emailing them and they told me they were still looking that its hard to find. It is now OCT. i have not heard back from them. Then the person they sent, he was very nice and very helpful on what was going on - but he pulled a plug somewhere while checking to see why the AC wasn't working and caused a spark that could of started a fire. I really don't recommend them at all!

comments

Hello Tiffany. We are not sure what you are talking about. I looked up your file and we have service you one time. Your unit did take a while to research because the company went out of business several years ago. We see an estimate for replacement in our system sent on 7-18-15 via email. Apparently you did not get that email and we are sorry for any confusion but we did sent an estimate when we got the information we needed. Thank you.

Coastal Air, Heat and Refrigeration commented on 01/14/2016