Pearson Chrysler Jeep Dodge

Business Description:

New & Preowned Chrysler, Jeep, and Dodge dealer.

Categories

auto dealers

Todd's Review

Value

Total Experience

Will Recommend

Richmond, VA

Pearson Chrysler Jeep Dodge

Poor business practices

I left my Jeep with this dealer and when I picked it up they had cracked the side window. I reported it promptly and they asked me to bring it in. After taking another couple hours away from work to bring it in, they declined to accept responsibility for their damage. They specifically said that I couldn’t prove how it happened and thus denied any responsibility. The unfriendly experience I had in the past with their staff in conjunction with this experience was all I needed to decide to never leave my vehicle here nor buy another vehicle from Pearson again. This is a poorly run dealer and not worth the risk.