Andrew was great! I refinanced my personal and investment homes at the same time, pulling equity from my investment home to pay down my personal home and say goodbye to PMI forever! Andrew was able to help me every step of the way. I wasn't sure the whole process was going to be possible at first, but Andrew collected the necessary information from me and provided the figures within minutes. Throughout the entire refinances, Andrew was always super quick to respond to my email questions (and believe me, I had plenty) to which he always knew the answers. I would definitely contact Andrew again if I have future needs and will also recommend him to friends and family.