We had been looking at a refi for a while, waiting for the rates to get "just right". Jevon at Prospect worked with us for over a year before we actually refied! We live North of Los Angles, and he was down in SanDiego. We never met or talked on the phone, we did all of our communication via email, and he answered all million and one questions at all hours of the day for us. He (and the team at Prospect) were very knowledgeable, very timely, and very professional throughout our entire experience. We are thrilled with our new loan they helped us get into, and no more PMI!!! Yay!! Hoping we will have this loan for a long time, but it's nice knowing that is we want to refi again or move, Jevon and the Prospect team will be there, and they will be the first ones I call. THANK YOU Jevon, and thanks to your team for all your support!