Prospect Financial Group, Inc.

Business Description:

Prospect Financial Group, Inc. is a mortgage lender that specializes in home refinance and home purchase loans. NMLS #365482 | BRE #01779147

Categories

mortgage broker
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Reviews

5 Stars

Loomis, CA

5

Great Refi!

We worked with Matt Chappell and he was fantastic. This is our second refinance, but the third time we've tried to refinance. Matt was an excellent communicator and I knew he had our best interests at heart. He answered my questions thoroughly, communicated quickly,... Read More

5 Stars

Concord, CA

5

Terrific!

Andrew was great! I refinanced my personal and investment homes at the same time, pulling equity from my investment home to pay down my personal home and say goodbye to PMI forever! Andrew was able to help me every step of the way. I wasn't sure the whole process... Read More

5 Stars

Turlock, CO

5

Prospect Financial had great rates and did an excellant job!

I was always skeptical about re-financing, borrowing more and saving just didn't seem correct. I tried the Lending Tree approach and Prospect Financial contacted me. Andrew Hovey was the expert assigned to me. He had all the answers I asked, made everything easy,... Read More

1 Stars

Mission Hills, CA

1

Waste of time. Terrible customer service

I tried to refinance my home and the whole time I felt like they were doing me a favor by working on my loan. My emails will go unanswered and ignore. I worked with a loan officer named Tony Rice. If you want to save yourself time and frustration DO NOT USE THIS... Read More

1 Stars

Marina Del Rey, CA

1

No Credibility...no promises kept

I completed a first mortgage through this company and had the worst loan experience of my life. They promised to refund the $490 appraisal fee, and later a $72.95 certification fee, but only gave back the former, and only after two weeks of asking. I had to file a... Read More

5 Stars

Pittsburg, CA

5

Re-Finance

We worked with Andrew at Prospect on our Re-finance and he was very helpful, patient and was able to get us an interest rate we are happy with. He was very responsive to any questions I had and very timely in everything that he did for us. I would highly recommend... Read More

5 Stars

Los Angeles , CA

5

Excellent

i checked several places to regi my home and prospect gave me more bucks to my home especially because it's a rental. I dealt with Andrew hovey the entire time he returned every phone call and every email. He was on top of the entire process. Please have some... Read More

5 Stars

Fresno, CA

5

Refi

Our refinance was AWESOME. Andrew was polite and totally honest every part of the way. He was attentive and if I had a question after hours he gave me his cell # so I could contact him. It was the best experience in refinancing Ive ever had. I would definitely... Read More

5 Stars

Oakland, CA

5

Great Refinance Experience!

Matt Chappell helped me refinance my loan and was a pro. He was upfront and knowledgeable in discussing my options with me and always responsive to calls and emails. He was not pushy as so many of the other brokers I spoke with at other companies were. My loan... Read More

4 Stars

San Diego, CA

4

Good Experience

We worked with Matt at Prospect and were very happy with our experience. Matt was responsive, organized and found us a great interest rate. I would recommend working with him. Read More

5 Stars

San Diego, CA

5

A total dream!!

Matt has been a dream and has helped me get over my 'financing phobia' from my initial mortgage with one of the 'big banks'. He has helped us refinance twice in the span of 12 months. He was super transparent, realistic and responsive. I would highly recommend... Read More

1 Stars

Susanville , CA

1

Second review first not posted hmmm

My first negative review was not posted . Hmmmm let's try again. I think Tony tried but The underwriters for this company are impossible to please!!!! Loan approved, and even told our homeowners insurance they were our new policy holder BUT WAIT, write a letter... Read More

1 Stars

Susanville , CA

1

Still waiting, underwriting incompetent

We started the refi in January. After providing documentation after documentation even repeat documentation when the loan officer Tony Rice lost the original, we were told at the beginning of June the title came through as well as the subordination. Then... Read More

1 Stars

Upland, CA

1

Do Not Use this Company

After receiving my loan approval, the appraisal came in at the amount I had estimated and had told the rep, Justin Vondrak. The only outstanding issue at this time was PMI. After several days of ignoring my phone calls he answered an email stating that the loan... Read More

1 Stars

Gilroy, CA

1

DO NOT USE THIS COMPANY!!!!

This is the most unprofessional lending company I have ever had the displeasure of trying to work with! Do not believe all the positive reviews because it has to be a sham. I went with Prospect because of the no hassle promise made by Matt Chappell (horrible rep)... Read More

5 Stars

Cayucos, CA

5

Brian McHugh was really on top of it when I refinanced my mortgage. He is really professional and the whole process was fast and easy and I would recommend his services to anyone that is thinking of refinancing.

Brian McHugh was really on top of it when I refinanced my mortgage. He is really professional and the whole process was fast and easy and I would recommend his services to anyone that is thinking of refinancing. Read More

5 Stars

Tracy, CA

5

Excellent communication and customer service!!

We recently completed a refinance with Prospect and they were outstanding to work with! The entire process was smooth and effortless and I would recommend them to all and would definitely seek them out again for their services! Read More

4 Stars

South Gate, CA

4

Very professional and helpful

They helped me thru every step of the process made a dreadful paper searching process into a clean simple step by step document gathering process. I personally like the way they explained all steps prior to the refi and completion was in a timely manner. Read More

5 Stars

Santa Clarita, CA

5

Excellent Excellent Excellent Service!!!

We had been looking at a refi for a while, waiting for the rates to get "just right". Jevon at Prospect worked with us for over a year before we actually refied! We live North of Los Angles, and he was down in SanDiego. We never met or talked on the phone, we did... Read More

4 Stars

Denair, CA

4

Very Good

Loan reps at Prospect was a little hard to get in touch with a couple times. Read More