I was fed up with the Big Box carpet cleaners, as I found you get what you pay for, time and time again! I googled the BEST carpet cleaner in my area and Commercial Steam Team was highly tated! And they didn't disappoint me! Tim and Julian were very professional and thorough and even after they couldn't guarantee the outcome of my stairs, I'm more than pleased! My carpet looks brand new! I did pay quite a bit more for their service, but it was money well-spent! Thank you!