Howard was very professional – a sense of urgency, but not pushy. A good deal was put on the table right up front which made a lot of sense since I had purchased a new car at Pearson less than two years ago. The process was handled efficiently. I especially appreciated Howard sitting with me in the new car and going through a checklist – I picked up some important learnings that I had not gotten one and a half years before. I would recommend Hyundai and Howard.