I have used General Carpet, Upholstery, Tile and Rug Cleaning two times now. They clean my carpets and also the stairs. They are going to clean my area rugs downstairs. They will take them with them back to their shop. The man who comes is so very nice and does such a wonderful job on the carpets. Their pricing is very fair. I am just 100% pleased with their service and I will continue to use them. I have already recommended them many times.