All the workers from Abbey Carpet & Floors of San Mateo were very pleasant and clear. I'm an older person and they did the best they could to cooperate with me. The rug people did more than I was expecting and the floor people taught me how to care for the floor. They got the work done on time, finished the work completely by taking out the junk out the house. Overall, it was a good experience, from the sales people right through the end of the installation, I was very happy!