Working with Abbey Carpet & Floors was very good. They removed and replaced the old carpeting on my stairwell. The sales woman in the store as very helpful. I came in with some ideas of what I wanted and she helped me look. She showed me different samples and prices, and made suggestions on what she thought would work. She did not try to sell me on the most expensive options, and even showed me the carpets she uses in her home. I was very happy with the quality of the carpet I chose. The installation went very smoothly. They were done expertly, with no problems. The carpeting looks very nice and I am happy with the result.