Vulcan Basement Waterproofing

Business Description:

Since 1947 we've performed Basement Waterproofing services for homeowners and businesses. We also install stone and epoxy flooring as well as Safety-Flex flooring.

Categories

home maintenance, cleaning & repair
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Jay's Review

Service

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Woodbury, NY

Vulcan Basement Waterproofing

Basement water problem not solved

Hello,

On Oct 5th your company sent a team of workers for installing a French drain system in my house. I did inform your office after the work was completed that one of the workers literally just without asking went straight upto the bedroom and opened a closed door without knocking thinking that it's a bathroom. A second worker was stinking of alcohol. When I complained about this two incidents nobody has even bothered to call me from the management and apologized.

Today after 4 days of the work being done while heavy rains are on I see a puddle again in my basement. I'm absolutely shocked to see this and didn't expect this to happen so soon. Looks like I have wasted my money.

Please let me know how this is going to be rectified and how many more days do we have to suffer?