Did not like the way the company dealt with things!
Vulcan Basement Waterproofing was very expensive! I had no idea that when they were doing the stuff in the basement, that cost thousands of dollars, part of it would get chopped away. I thought they were going to fill it in, instead it was all chopped around and they had to redo the whole thing. I was there alone with no one to help me, and I felt very naive. I had somebody come back a year or so later, and I just wanted to know some things before I had to decide about them, and he was very upset that I just wanted to ask questions and not have work done. It was so disgusting! I couldn't believe it. I was being very nice and generous, and trying to say I was not criticizing the people that did the work, just the way the company did things. I know part of it was my own fault, I should have questions before. But I really think the problem lies with the company, not the people who did the work.
R. Sally
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