I don't ever write reviews but this is an exception based on my experience. I Just purchased my Lexus in January and brought it to Checkered Flag for its first detail and wax. This was the last week of January. The next day I noticed that the Alloy rims were all stained on the smooth surface. Not only that but wax residue was all over the car and not wiped properly. I tried cleaning the rims off with a microfiber cloth but that didn't help. I called the next day and spoke with Efrain and he said it couldn't have been their fault because they claim that their products wouldn't affect the rims. The next week I went in and both Efrain and Oscar claim it wasn't their fault. No apology. Since then I have been trying to contact Chuck Morris the production manager by voice mail and email and no return contact has been made to me to rectify the situation. Its like he doesn't even work there since I cant get a simple response back. Probably the worst car wash place I've been to.

I have had the Lexus dealership and 2 other detailers inspect the rims and they let me know it is definitely poor care on checkered flags part. Its quite disappointing that a business wont even call me back. I tried uploading the pictures but yelp for some reason wont allow me to upload them. Chuck I expect a call this week and an appointment to inspect my rims.