Some Dark Spots Appeared After Carpets Dried
I called Xtreme Carpet Care for a real short notice job, which they responded to very quickly, and on that note I would give them a five. The carpet that they cleaned hadn't been done in quite a few years. I know they put a fair amount of effort into it, and as they were leaving and the carpet was still wet, everything looked good. But once the carpet dried I started to notice these huge dark spots. There are probably 20 or 30 of them in different places around the 2 rooms they did. I thought it would have turned out better than that. They also told me that since I was outside of their usual service area, they couldn't come back to do any sort of spot cleaning. It does look better than it did, but I expected the result to be better than it was.
The pricing was reasonable, especially for a short notice job. I probably would not use them again, though, because of the final outcome and also the fact that they said they weren't able to come back and do any touch-ups.
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