Business Description:
Professional commercial and residential carpet, tile, and upholstery cleaning since 1994. Pet stain removal specialists. Serving Kootenai and Bonner counties.
Categories
carpet & upholstery cleaning
Xtreme Carpet Care
4951 N Bldg Center Dr, Coeur d'Alene, ID 83815, USA
(208) 667-1920

Service

Total Experience

Will Recommend

Wayne U.

Spokane, WA

Xtreme Carpet Care

Some Dark Spots Appeared After Carpets Dried

I called Xtreme Carpet Care for a real short notice job, which they responded to very quickly, and on that note I would give them a five. The carpet that they cleaned hadn't been done in quite a few years. I know they put a fair amount of effort into it, and as they were leaving and the carpet was still wet, everything looked good. But once the carpet dried I started to notice these huge dark spots. There are probably 20 or 30 of them in different places around the 2 rooms they did. I thought it would have turned out better than that. They also told me that since I was outside of their usual service area, they couldn't come back to do any sort of spot cleaning. It does look better than it did, but I expected the result to be better than it was.

The pricing was reasonable, especially for a short notice job. I probably would not use them again, though, because of the final outcome and also the fact that they said they weren't able to come back and do any touch-ups.

comments

P.S. When we were finished, he told us we were "miracle workers".

Xtreme Carpet Care commented on 08/02/2017