Business Description:
Dentist Office
Categories
dentists & dental services
Dental Dreams
10 S Larkin Ave, Joliet, IL 60436, USA
(815) 773-6200

Service

Will Recommend

Price for Value

anonymous A.

Joliet , IL

Dental Dreams

Bled for almost a whole day afterward

I went in because I lost my job and had to use Medicaid. I go in because my tooth fell out and they were the only place that accepted it. My crown fell out. I go in, waited almost two hours just to go into the room and then when i got into the room I waited another 45 minutes. When I was finally able to see the 'doctor' she tried to put the crown back into my gum, once. She only tried once and then gave up and said, 'Well there isn't anything I could do." And I responded with are you sure. Then she started recommending stuff. I swear if I did not say anything they would've just let me leave. I said what about a fake tooth. She said we could do a bridge, because it was cheaper. Since I did not know what a bridge was at the time, I asked and she pointed to the poster on the wall with an attitude like look at this stupid. Then I said fine.
She didn't tell me how to fix the hole or how to even keep it clean.
When I went to make the appointment I was told it was gonna cost over two grand. I paid its with a credit card. The appointment was set up for today (4/5/21). I get there on time, and i still had to wait 25 minutes. I get back there, and I said to them hey you might want to use stronger numbing solution because my last dentist didn't use a lot and it takes a lot for me to not have the pain anymore. They begin the procedure and give me the shot, and I still feel everything. They give me another one, still feel it. Through the procedure they kept leaving for almost ten minutes. Then they bring someone else in the room, which I did not approve. And I could see the confusion in her eyes. I was about to have a panic attack because I was still feeling everything. then they kept taking breaks.
I could hear them talking to each other and they were having trouble getting one of the teeth out for the bridge, which I was feeling the whole time. After like an hour they just decided to give up and say we will continue another day. When they were tying up my gum, the lining they used was going through my gums and the bloody parts were rubbing on my cheek.
They didn't tell me why they stopped. I could've kept going. they didn't even tell me what to do afterwards. Just put some gauze in and wrote a perscription (which i will get to in a minute)
When I got to the desk to make a new appointment they ONLY time they had was for a week later. They decided to stop they fix it the next day.
The front end said that the bleeding would stop in a few hours.
When I picked up my perscription it was after 4.
I finished thew appointment at around 1:44 pm and its currently almost 830 pm and it still won't stop bleeding.
And the medicine they gave me was Norco and it was only 6 pills, pills that are supposed to be taken every 6 hours. At that rate I would only have enough to last not even until Wednesday morning. They also gave me these little manilla folders that supposedly had enough gauze in them, those were used in 15 minutes. We, my girlfriend and I, had to run out an get more gauze three times already. It keeps bleeding and because of it I can't sleep, eat, or drink water. Ive swallowed more blood due to them than I have in my entire 26 years of being alive.
I am going to go into their office first thing and demand they fix it now. I didn't want a two visit to become three. I feel cheated out of my money because the so called doctor wanted to stop and wanted to leave. Through the whole procedure they had to re-numb me a total of 8 times. They assistant tried to suck up the liquid in my mouth but while doing so completely missed the spots with the liquid. My girlfriend shouldn't have to spend almost an entire work day fixing their mistakes.
What a waste of a dentist. I feel like I am owed a refund, that's how $@!#% i am and how bad they are. Completely unprofessional. If I knew it was gonna be this bad, I would've never have gone. And I still have to get the temp one put in and then go back to get the actual one in.
My mouth shouldn't be filling with blood still.
I would give this place zero stars if I could.