Universal Animal clinic is a small office just off the main freeway in Orlando near the Metro West area. I recently received a flier in my mailbox for their services and I was new to the area so I decided to go in whith my dog. I have only made one visit, but the people in the office were friendly and professional and seemed to really care about the treatment of my dog. The service was thorough and over pretty quickly and the price was reasonable with the discount coupon. I do not anticipate needing a vet in the near future, but when my dog does I would probably go back to the people at the Universal Animal clinic.