a few years back I went for routine oil change. had voyager minivan. normally my husband takes the car for the oil change, this time I did. they told me that the entire oil tank had to be replaced, said I couldn't take the van that it had to be replaced. cost me $300. when my husband came and demanded to see the damaged tank, they couldn't find it. when they finally showed him the damage, it was clear as day that they did the damage to make money. we could have sued, but it wasn't worth the time and effort. we got ripped off. I would never use them ever.