I have been using P&G Chem-Dry for nearly 25 years, and during that time, they have done a little bit of everything for me. Most recently, they came out and looked at a leather couch I wanted them to clean. They were very honest, and they told me that the couch did not need cleaning - that I could just wipe it off with something, and they gave me the name of the product to use. They are reliable, efficient people, and they follow up well with me. I have recommended them to many people over the years! They really do their job well!