I have no real complaints about P&G Chem-Dry, they did a good job. I had them out to do some carpet cleaning, and the guy who came out was very professional, and was able to move things for me, like I had asked. An issue did come up later, but I do not know if it came from them. About three days after they cleaned my carpets, my dog and I broke out in a pretty bad rash. It's quite the problem, as I've gone to urgent care, and will be taking my dog to the vet to see if we can find out how it happened, or if it had anything to do with the chemicals they used, or something else entirely. Other than that, they were great.