Years ago a friend of mine had told me how great P&G Chem-Dry was at cleaning her carpet, so I thought I'd give them a try. They did a great job. So, when I needed the carpet cleaned in our downstairs bedroom areas I called them up again. They did a good job and got all the spots out. I was so appreciative I gave them a twenty-dollar tip. It was a great experience and I'll definitely use them the next time my carpets need cleaning.