P&G Chem-Dry is easy to work with. They're polite and courteous. And they're knowledgeable (as far as I can determine). We have been using P&G Chem-Dry for a long time. We always come back to them because of their customer loyalty, and they're very accommodating to my schedule. They make scheduling easy even if you need to cancel. We would recommend P&G Chem-Dry to our family and friends.