I have been using P&G Chem-Dry for several years now. And I continually use their services because they always send the same guy, Sean. I appreciate that because he does a great job! He recently cleaned my carpet in four rooms. It is looking great. Scheduling is very easy. Plus Sean is easy to work with. He is not only polite and courteous, but he is also respectful of my home. I would recommend P&G Chem-Dry to my family and friends.