P&G Chem-Dry has been excellent to work with. I have used them several times before and this recent visit was to clean the wall-to-wall carpeting throughout my home. The technicians are always very good, as was this last gentleman. The carpets turned out very good. I always recommend them to others. When I need the carpets done again I will definitely give P&G Chem-Dry a call. I would not think of using anyone else. This particular location is the one that I prefer. I saved the owner's card and this is the only one I would call upon again, as they are so much better than the other shops.