People make a company and the people at P&G Chem Dry are professional, helpful, and incredible to work with. Rubin has cleaned my carpets for years and helped with a pet stains. Greg and Rubin showed up immediately when I had water soaking a bedroom carpet after the heavy storms in January and again in February. They explained the solution clearly and answered all my questions and took care of drying and sanitizing my carpet. P&G Chem Dry gets the job done.